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Credit Where Credit Is Due: Recognizing Informal Learning Nobody learned how to do their job from a course alone. Think about it. The workaround a colleague showed you over coffee. The LinkedIn post that reframed how you think about stakeholder relationships. The podcast you listened to on your commute that gave you the exact language ... Read more
Most feedback in learning programs is an afterthought. A quiz at the end of a module. A "great point!" from the facilitator. A smile sheet that nobody reads after the session closes. That's not feedback. That's the appearance of feedback. Real feedback, the kind that actually shifts behavior and helps people grow, doesn't happen by ... Read more
Wake Up the Room: Energizers That Actually Work You're forty-five minutes into your session. The energy that was there at the start has quietly left the building. In person, people are checking their phones. Virtually, the cameras are off and the chat is a ghost town. Sound familiar? Every facilitator hits that wall. The ... Read more
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