• Credit Where Credit Is Due: Recognizing Informal Learning

    Credit Where Credit Is Due: Recognizing Informal Learning Nobody learned how to do their job from a course alone. Think about it. The workaround a colleague showed you over coffee. The LinkedIn post that reframed how you think about stakeholder relationships. The podcast you listened to on your commute that gave you the exact language ... Read more

  • Building Feedback to Change Behavior

    Most feedback in learning programs is an afterthought. A quiz at the end of a module. A "great point!" from the facilitator. A smile sheet that nobody reads after the session closes. That's not feedback. That's the appearance of feedback. Real feedback, the kind that actually shifts behavior and helps people grow, doesn't happen by ... Read more

  • Wake Up the Room: Energizers That Actually Work

    Wake Up the Room: Energizers That Actually Work   You're forty-five minutes into your session. The energy that was there at the start has quietly left the building. In person, people are checking their phones. Virtually, the cameras are off and the chat is a ghost town. Sound familiar? Every facilitator hits that wall. The ... Read more

  • What We’re Actually Reading: L&D Picks for Summer

    Summer time at the beach with a great reading list! Summer is the perfect time to step back from the day-to-day and feed the brain with something that isn't a project deadline. Whether you've got a stack of books you've been meaning to get to, a podcast you can't stop recommending, or a blog that ... Read more

  • L&D Mythbusters: Training Assumptions We Need to Retire

    Some learning myths have been repeated so many times they've started to feel like facts. They are not. Every field has its sacred cows. The assumptions that get passed down, rarely questioned, and then shape how we design, deliver, and defend our work. L&D is no exception. From beliefs about how adults learn, to assumptions ... Read more

  • The Transfer Problem: Why Learning Stops at the Classroom Door

    People leave training feeling good. Then they go back to their desks and nothing changes. It happens in classrooms, in virtual sessions, in eLearning modules that took months to build. Learners complete the program, pass the assessment, and return to doing things exactly the way they did before. The good news is that learning transfer ... Read more