“Can you put together a mentoring program?” It usually shows up as a drive-by. A leader leans into your doorway (or your Teams chat) right after a meeting where someone … Read more
Shannon Tipton
Remember your first real job? The job where you did “entry-level” work? Formatting the boss’s slide deck at 9 p.m. Finding the errors in the department pivot table. Taking notes … Read more
You already know that training by itself won’t do the job. This ain’t new news. What you’re up against is the stakeholder who wants “a training” for every new process, … Read more
I have a confession before we get into the good stuff. Not long ago, I caught myself saying I don’t have time to read, and then I realized I’d just … Read more
Another Training Request You weren’t asked to be the leadership program development team. But here it is. It landed in your inbox with a deadline and a one-line description: “Something … Read more
This is Part 1 of a two-part series. Part 1 covers what an L&D strategy actually is and what it looks like when you get to play it on purpose. … Read more
A tale as old as time. It’s Monday morning, you open your inbox, and there it is. The sales director is frustrated with the team. Sales are closing more slowly, … Read more
Ready for a story? I’ll keep it short. At one point in my career, I was the Director of Training for a large hospitality organization. I managed a $500,000 budget. … Read more
It’s Not You. It’s the System. There’s a particular kind of frustration that L&D people carry around, and most of us never name it. It sounds like this: “I know … Read more
It’s Monday morning. Your new hire arrives for their first day, eager and ready to start. There’s just one problem: the person who was supposed to train them called in … Read more









