• Building Feedback to Change Behavior

    Most feedback in learning programs is an afterthought. A quiz at the end of a module. A "great point!" from the facilitator. A smile sheet that nobody reads after the ... Read more

  • Confessions of an L&D Professional

    Forgive me, I have a confession! I have pretended the LMS was down to buy myself another day on a deadline. I have copy-pasted a learning objective from a course ... Read more